Where can I find system information for the BBC Sounds app on my connected TV?

  1. Sign in to the BBC Sounds app on your TV
     
  2. Click on Settings on the left side of the homepage

    Screenshot of the BBC Sounds TV app with the Settings icon highlighted from the bottom of the left hand menu
     
  3. Scroll down and select System Information

    Screenshot showing the System Information screen of the BBC Sounds TV app

If you need to contact us about a potential fault, this information will be really useful in helping us figure out what's going wrong.